PROGRAM MANAGEMENT
"Debbie acted as the program manager for implementation of Shell Downstream global Ways of Working project. This has been very successful and created a high structured way of working between the offshore finance credit part of my organisation (700 staff across five global organisations) and the onshore credit organisation. We have seen a marked improvement in collaboration, reduction in issue escalation and improved performance measures. This success is something we now seek to replicate in other business processes. Debbie has led this global initiative with energy and imagination. She has taken personal accountability for intervention where needed and has demonstrated to me that a strong and skillful project manager can lead delivery of excellent results irrepsective of their geographical location"
David Burgess
Finance & Global Business Services
"TMNG has been using the services of Debbie and her company for the last 16 months and have always received excellent, professional consultancy skills and services.
We fully intend to use these skills going forward with Debbie Fletcher with these services may be required in the USA, Europe or globally"
Micky Woo
Partner
TMNG Inc
"I’ve had Debbie working with me on restructuring our business for the last 12 months. Having a consultant like Debbie working on this major Change Program for ATS was invaluable.
We successfully migrated eight regional and one Head-office Company into a Shared Service Centre re-engineering the company and processes along the way. She provided experience in change management, program and project management, stakeholder engagement and communications along with business operational and service delivery experience within Order to Cash and Accounts Payable.
Her enthusiasm and commitment could never be faulted working in a professional manner at all times. Any teams that she led during the program were highly successful and she was well regarded by all stakeholders.
I would recommend her company, one of their teams or specifically Debbie working with a client’s team. This will ensure successful delivery and implementation of a project"
Kevin Bragg
Shared Service Centre – ATS Euromaster Ltd